Shipping Information

Shipping and Handling

We ship by US Priority Mail which normally takes 2 to 4 days (once your items leave one of our facilities) to arrive IN THE 48 CONTIGUOUS UNITED STATES (except for "Direct Ship Items"  See Below). Shipments to OTHER DESTINATIONS may require higher fees WHICH WILL BE ADDED TO YOUR BILL.

Basic shipping cost is shown in the table below, however, some large or heavy items have an additional shipping cost associated with them.  Actual shipping cost is shown when you add the item to the shopping cart.   These rates apply only to shipments within the 48 United States.  Basic shipping and handling costs are as follows:

Overnight Express shipments can also be accommodated at additional cost.  Let us know if you desire this option.  You can use the MESSAGE section of the Shopping Cart or let us know by phone or email. 

Direct Ship Items

Some items are shipped from another vendor or manufacturer directly to you.  These items are shipped UPS Ground Fed Ex Ground unless we are notified by you to ship by another method.  UPS Ground can take from 2 to 7 days depending on your location.  These items are identified as "Direct Ship" in the shopping cart.

Gift Bags, Gift Wrap, Cards or Notes

At your request, we can include a card or note within the package if it is a gift.  We can also put your items in GIFT BAGS (decorative and colorful bags with tissue paper packed inside a box).  These are available for an additional $5.00 charge per item or items in each bag.  Let us know in the MESSAGE section of the Shopping Cart if you desire gift bags.  The additional amount will be added to your credit card once the item is shipped.  Gift wrapping is available for certain Direct Ship items and these are items have a place on the order form for you to indicate if you wish to purchase gift wrapping.

Ordering

Just browse the site using the navigation buttons at the top or side of each page.  You can usually click on a small picture of an item to make it larger.  Once you decide what to buy, just click on the "Add to Cart" button.  (Some items require you to select a style or item number just before clicking the button.)  This will take you to the shopping cart which you can add or subtract items to at your leisure. When the cart is complete, just fill in the required information.

Confirmation

Once an order is placed, an email confirmation will be sent listing all of your items, prices, billing address and shipping information (if you give us a valid email address).  If anything is amiss, just email or call us as indicated above.

Delivery

We normally use United States Postal Service Priority Mail.  This usually takes 2 to 4 days once your item(s) leave one of our facilities to arrive.  Alternatively, you may specify overnight delivery in the message section of the shopping cart, or in an email, or by phone, and this will be accommodated at additional charge.  The additional amount will be added to your credit card submitted with the original order.

Order Processing

All orders are processed within 2 or 3 days unless otherwise noted.  If the item is out of stock, it will either be noted on this web site itself, on the shopping cart or we will email you and notify you of any out-of-stock situations so you can determine your best course of action (e.g., cancel, substitute or wait for the item to arrive).

Packaging and Invoice

Most items come in their own packaging which we place in a standard cardboard box accepted by the United States Postal Service.  We make every effort to ensure the integrity of the items by using appropriate packaging materials to withstand the rigors of shipping and handling. 

We do not include an invoice or any pricing information within the package since many items are sent as gifts.  We do include a PACKING LIST which includes your name and address, your ship to name and address and product information without pricing.

Payment Options

We accept personal and business checks and money orders.  In order to pay by personal check, do not use the shopping cart.  Just send us an email with the items and quantities that you wish to buy and notify us that you are sending a check.  We accept personal or business checks that:

• Are pre-imprinted with your name and address;
• Match the name and address on your order;
• Are issued through U.S. financial institutions in US$;
• Are made payable to MirMar Web Enterprises, Inc.

We accept money orders when they:

• Are issued through U.S. financial institutions in US$;
• Are made payable to MirMar Web Enterprises, Inc.

Also:

• Mail your check or money order to us with a copy of your order.
• If you order by email, we'll hold your merchandise until we receive your check, up to 10 days after we receive your order.
• There may be a delay in shipping your order while we wait for your check to clear.
• Third party checks and money orders cannot be accepted.

50% deposit is required on all custom engraving, printing or painting.

Sales Tax

We are required to collect Sales Tax on products delivered within the State of New Jersey. Any applicable Sales Tax is shown on your order form, and charged at time of shipping.  The tax rate is 7% on taxable items.